Customer Comments

Check out what our customers are saying about us!

Book with confidence knowing that ...

  • We have been in business since 2003. 22+ years of satisfied customers!
  • Our employees also love working for HotelPlanner, read our employee reviews
  • We pride ourselves on great customer service and customer satisfaction.
"I never knew this site existed until a friend of mine recommended it, and I'm so grateful that she did because it made the whole process so much easier for me."

I will definitely be recommending this website to all my friends!

J.M. Milwaukee, WI
"Our family reunion held at the Orchards Hotel in Williamstown, MA."

was GREAT! The accomodations were just out of this world and the staff were very helpful and pleasant. I will highly recommend your service and website and will use you again in the future.

T.M. Arlington, VA
"Bob responded very promptly and the booking process went very well."

They answered all our questions and offered the rooms we needed at the price they quoted. It was a very efficient way of finding a hotel for our group. You have been excellent to deal with. I have already referred your company to another teacher in our school. Thank you for being so helpful and following up on everything!!

G.W. Cleveland, OH
"I wish I would have known about your company before now."

My son has played on a travelling hockey team for 8 years and this is the easiest way to go.

S.T. Colorado Springs, CO
"It was a very easy process!"

Responses came back very quickly. I am glad to have come across a program that would allow me to find group rates for a reasonable price!

K.G. Rochester, NY
"First time experience was great."

We are involved with a softball organization that support 5 teams. I will pass the word to the rest of our coaches.

P.D. Bloomington, IL
"You found me a great hotel (which I would never have thought of), they told me who to contact, they even offered to help us get an upgrade...and after our stay, they got in touch to ask me how everything went."

A really easy and professional service and it made our rugby trip successful - thank you!

D.P. London, United Kingdom
"I will definitely use this service again and will pass the information along to friends and family."

It was a great experience! You just type in your criteria and let your system do all of the work. What more could you ask for. Thank you so much!

R.C. New Rochelle, NY
"Your website was the most helpful resource that I have come across in attempting to plan my group's trip."

This was an all-around fantastic experience, and I hope to work with your company again in the future.

T.L. Albany, NY
"I didn't know such a service existed until I did a search on Google."

This service saved my team so much time and effort! It is wonderful that this service is available.

C.N. Minneapolis, MN
"This was much easier than looking for a hotel on your on, surfing the internet."

Thanks for all you help!!!

M.H. Tampa, FL
"Fantastic!!"

I will definitely come back for future travel. I just input criteria, and the rest is done for me! I wish I'd discovered this years ago!!

R.T. Columbus, MS
"Thanks Kevin!"

Your site was a huge success for me and I will definitely use it again. We ended up booking a total of 44 rooms, with different checking-in check-out days, times, people, etc., and Steve has been awesome to work with. Also, Steve is making special arrangements for an "after hours" tradition.I need to make group reservations at least twice a year and I now have a website that makes that a whole lot easier!

Q.C. Greenville, SC
"Thank you!"

Quick response and great rates.

P.H. Atlanta, GA
"Thank you for your help, however - I would have never found such a great deal at this historical hotel without your website's help."

You can quote on that - your site is by far and above the most comprehensive and complete hotel planning guide for groups on the internet.

M.S. San Marcos, TX
"I would definately use your service again."

It saved me sooooo much time. It was greaat to fill in what where and when and getting the information back so quickly. Thank you for your great service.

S.B. Atlanta, GA
"I found myself getting quite stressed with the experience of trying to find somewhere which 'ticked all the boxes."

I was both surprised and pleased when I received your suggestion. Thank you

L.T. Bristol, UK
"Thanks to you I have several new hotel options."

Usually when I get a group request I do not have the time to call around and check vacancies and rates and such. Your app has saved me so much time!

K.D. Grand Rapids, MI
"I think this website is wonderful!"

I was put directly in contact with hotels who offered me great discounts right through the site! I hardly had to look at all, just accept offers! Thanks this service is superb!

T.T. Saint Helena, CA
"I truly love the service your company offers and will use it again for future group reservations."

I also have recommended it to several of my friends. Keep up the good work!!!

K.D. Natchitoches, LA
"The web site was of tremendous value in identifying and securing our hotel."

It's like having our own personal travel coordinator.

S.J. Detroit, MI
"I just want to say that you guys are GREAT!"

I have referred you to all of my friends and I thank you so much for all of your help.

S.K. Middletown, OH
"Great website, easy to use, wonderful follow-up (thanks Ryan!) All around a great experience for me and a huge help as this is the first time I have been involved in planning an event like this!"
S.K. Tacoma, WA
"I am SO IMPRESSED with your service!"

I'm just getting started planning our conference for next year. What a gift to find a site through which I can screen multiple bids, without contacting multiple hotels individually. Plus I would never have thought to contact many that we are getting bids from! And all the booking can be done through your site? And you'll help with every possible need? What a God-send!

J.M. Dallas, TX
"It is a great service getting so many bids in one place."

I will post again.

P.B. Cincinnati, OH
"Everything was fine and our group was treated well."

I would use your site again and also let my friends know about it. Your site worked exactly as advertised.

S. T. Long Island, NY
"I have already told people about this website!"

What a great service you provide for people who don't have a clue about looking for hotels in areas where you may have no idea where to say. Thanks Again!!!!!

J.H. Cincinnati, OH
"It was very easy,simple, & quick, on such a short notice."

I am really Happy with my experience with you & we will be using you again. Thank You.

D.D. Indianapolis, IN
"I am so happy I stumbled on this site."

I was calling different hotels trying to plan an event for 120 people. This made the process so much easier! Thank you.

S.C. Tampa, FL
"By taking advantage of your product we estimated that we saved around $300."

I still shake my head at the fact that I was going to get on the telephone and find a hotel.

D.H. Dayton, OH
"This is a great service, andvery easy to use."

It is so much easier than doing all the research myself! With a wedding to plan, this saves me so much time! Thank you very, very much! I will reccomend you to friends and family.

R.R. Greenville, SC
"My middle school band and I have been extremely pleased with the service we received from your company."

I had many choices for hotels very quickly and the hotels I considered were all excellent. Even after I selected our hotel, your agents stayed in contact with me periodically and even arranged a free upgrade of my room to a suite! What a nice surprise! I plan to book my next trip through them and would highly recommend them to my friends for their group travel plans. Thanks for a great experience.

C.C. Grove Hill, AL
"Our trip to Pittsburgh, including the stay at the Days Inn, was excellent."

I'm very glad I found your web site and will both be using it in the future, and recommending to colleagues. The responsiveness of the site, and its ability to find us lodging even in the midst of the US Open, was wonderful. Independently, the best another teacher could do initially was secure a hotel about an hour away from downtown. She was also very pleased with our final accommodations.

S.K. Western New York
"It was great."

We had searched for rooms on our own and were unsuccessful. Thank you for a spectacular service!

H.B. Long Island, NY
"Our church ladies do this once or twice a year and you will now be my "GO-TO" place immediately."

I was AMAZED that within just a few minutes of clicking on that contact hotel button that I got phone calls from REAL people that politely answered all my questions and were willing to accommodate our every need!!!! W O W !!!!! I'm impressed and will automatically go to your site again when our ladies plan a get-away. :~) THANKS SO MUCH

M.S. Indianapolis, IN
"Thank you so much for your services."

I find your company to be excellent with every encounter. I found the hotels and the price range I was looking for, it was easy to use and excellent service. I will definitely use you in the future.

J.M. Ontario, CAN
"I thought it was a wonderful experience and a great way to find good hotels at great prices."
Y.C. Atlanta, GA
"On behalf of our entire group, I would like to thank you."

The service you provide is a very valuable and helpful service. Do you service the entire United States? I book rooms a couple of times a year for different activities that our group participates in, and will use your service again in the future.

M.G. Yorkville, IL
"This is a wonderful service."

I was so overwhelmed with wedding planning that when my friend and I found your service it basically saved me from a meltdown.

L.H. Rock Island, IL
"I sincerely appreciate your outstanding service."

Before I contacted your organization, I was about to give up on Reno as a host site for our reunion. You really saved me a lot of time, money and effort. You provide a truly great service.

G.P. Sacramento, CA